{"id":36265,"date":"2020-07-30T15:35:56","date_gmt":"2020-07-30T12:35:56","guid":{"rendered":"https:\/\/www.bondora.com\/blog\/?p=36265"},"modified":"2020-07-30T15:35:56","modified_gmt":"2020-07-30T12:35:56","slug":"top-5-questions-from-investors-in-july-answered-by-kairi","status":"publish","type":"post","link":"https:\/\/goandgrow.eu\/en\/blog\/top-5-questions-from-investors-in-july-answered-by-kairi\/","title":{"rendered":"Top 5 questions from investors in July \u2013 Answered by Kairi"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Hi there, I\u2019m Kairi from Bondora\u2019s Investor Associates\u2019 team. We strive to give first-class customer service to our investors and to answer all your questions.\u00a0Here are the top 5 questions we received from our investors this month. Let\u2019s take a look!<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.goandgrow.eu\/blog\/wp-content\/uploads\/Kairi-Bondora-1024x630.png\" alt=\"Kairi - Bondora\" class=\"wp-image-36266\" \/><figcaption><em>Kairi has been working at Bondora since 2013. Starting as an assistant, she\u2019s worked across several departments and now she leads our Investor Associates\u2019 team.<\/em><\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Referal program: \u201cWhat are the changes to the Refer a Friend program?\u201d<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our referral program has brought many happy investors to Bondora. And to keep our referral program the best in the business, <a href=\"https:\/\/www.goandgrow.eu\/blog\/refer-a-friend-earn-rewards-bondora-video\/\">we\u2019ve made 3 important updates<\/a>:<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li><strong>Earn a 5% bonus on your friend\u2019s investment, max \u20ac10,000.<\/strong> The maximum reward you can get per referral is \u20ac500. But, there\u2019s no limit to the number of friends you can refer.<\/li><li><strong>Payout after 90 days.<\/strong> You\u2019ll get your reward bonus payout 90 days after the calculation has been made, if all the criteria is met.<\/li><li><strong>Clearer Terms and Conditions.<\/strong> We\u2019ve made the rules of the program simpler and clearer. Read the updated <a href=\"https:\/\/www.goandgrow.eu\/en\/referral-terms-and-conditions\">Terms and Conditions here<\/a>.<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Earning rewards is so easy! Log in to your account, <a href=\"https:\/\/www.goandgrow.eu\/en\/refer-a-friend\">click the Invite friends tab<\/a>, and follow the steps to start earning your rewards today.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Loans: \u201cWhen will Spanish loans be available again?\u201d<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At the start of the corona crisis, we decided, as a precaution, to temporarily stop loan originations outside of Estonia. We will re-assess the situation in September to decide if it will support sustainable growth to re-introduce Spanish and Finnish loans to the marketplace again.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Credit card payments: \u201cWhy did you stop credit card deposits?\u201d<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Due to the news related to Wirecard we\u2019ve decided to stop all new payment processes with them.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.goandgrow.eu\/blog\/wp-content\/uploads\/SEPA-payments-Bondora.png\" alt=\"SEPA payments - Bondora\" class=\"wp-image-36272\" \/><figcaption><em>SEPA payments are simple, quick and secure.<\/em><\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Instead, we\u2019re promoting SEPA instant payments for even easier and simpler payments. Through SEPA, you can make payments to your account within 10 seconds or less, 24\/7. It also uses 2-factor authentication for maximum security.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are planning to test out new alternative card payment providers in 2020, but nothing beats SEPA payments when it comes to simplicity, security and speed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Go &amp; Grow: \u201cWill the return rate of up to 6.75%* p.a. change\u00a0if there is a big increase in investors?\u201d<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Currently, we don\u2019t have any plans to change Go &amp; Grow\u2019s rate of return. If we notice a massive increase in\u00a0cash inflow, we would focus on\u00a0temporarily\u00a0limiting the investment\u00a0amounts\u00a0per investor\u00a0by creating a waiting list,\u00a0rather than increasing the volume of loans. It\u2019s very important for continuous sustainable growth that we don\u2019t rapidly increase the number of loan portfolios. So, if we ever get into a situation like this, we\u2019ll rather limit the investments to keep the net return rate stable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u201cHow long does it take for my payment to arrive?\u201d<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It takes between 1 to 3 business days for most transfers to reach your account. You\u2019ll then get a notification. You can change these notifications from your dashboard under Manage preferences.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.youtube.com\/watch?v=y0qnHaKkVfg\" target=\"_blank\" rel=\"noreferrer noopener\">watch this video<\/a> for more information on the duration of payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And that\u2019s it for this month!<em> If you have any questions, please visit our <\/em><a href=\"https:\/\/support.goandgrow.eu\/hc\/en-us\/\">online Help Centre<\/a><em> to find all the answers to your Bondora-related questions. Remember to <\/em><strong><a href=\"https:\/\/www.instagram.com\/bondora_capital\/\" target=\"_blank\" aria-label=\"undefined (opens in a new tab)\" rel=\"noreferrer noopener\">follow us on Instagram<\/a><\/strong><em> for more tips, regular updates and more. Until next time!<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hi there, I\u2019m Kairi from Bondora\u2019s Investor Associates\u2019 team. We strive to give first-class customer service to our investors and to answer all your questions.\u00a0Here are the top 5 questions we received from our investors this month. Let\u2019s take a look! Referal program: \u201cWhat are the changes to the Refer a Friend program?\u201d Our referral [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[117],"tags":[],"class_list":["post-36265","post","type-post","status-publish","format-standard","hentry","category-bondora-news"],"acf":[],"featured_image":null,"categories_names":["News"],"category_name":"News","_links":{"self":[{"href":"https:\/\/goandgrow.eu\/en\/wp-json\/wp\/v2\/posts\/36265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goandgrow.eu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/goandgrow.eu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/goandgrow.eu\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/goandgrow.eu\/en\/wp-json\/wp\/v2\/comments?post=36265"}],"version-history":[{"count":0,"href":"https:\/\/goandgrow.eu\/en\/wp-json\/wp\/v2\/posts\/36265\/revisions"}],"wp:attachment":[{"href":"https:\/\/goandgrow.eu\/en\/wp-json\/wp\/v2\/media?parent=36265"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/goandgrow.eu\/en\/wp-json\/wp\/v2\/categories?post=36265"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/goandgrow.eu\/en\/wp-json\/wp\/v2\/tags?post=36265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}