![\"Top](\"https:\/\/www.goandgrow.eu\/blog\/wp-content\/uploads\/Top-questions-from-investors-in-May-Bondora-1024x552.jpg\")
<\/figure><\/div>\n\n\n\n1. I\u2019ve made a payment to my Go & Grow, but it hasn\u2019t arrived. Why is that?<\/h2>\n\n\n\n
If you are making a payment to your Go & Grow account<\/a> using SEPA, please do not forget to add your full name, reference number and Go & Grow reference number into your payment description, like this:<\/p>\n\n\n\n GG123456 5582567 John Smith<\/strong><\/p>\n\n\n\n Please keep in mind that each number and your name has to be separated when typing. Otherwise, our system will not recognize it and will not add it to the related Go & Grow account. This way, your transfer can easily be identified and matched with your Go & Grow account.<\/p>\n\n\n\n If you already made a payment and it hasn\u2019t arrived within 3 business days, please contact our support via investor@goandgrow.eu<\/a> and provide a payment confirmation and our team will be happy to help to sort the matter.<\/p>\n\n\n\n There is no minimum investing time nor withdrawal amount limit set – you can withdraw any funds you have as \u201cAvailable funds\u201d right away as long as it\u2019s more than 1 euro cent, which is the smallest amount banks can process.<\/p>\n\n\n\n You can also easily liquidate money that is invested in your Go & Grow account<\/a>, with minimal effort. First, click on the \u201cWithdraw<\/em>\u201d tab, choose where you want to withdraw from (i.e., if you have multiple Go & Grow accounts), where you want to send it to and the amount, and that\u2019s it!<\/p>\n\n\n\n2. Is there a time limit set when I can take out my profit\/investment or a minimum amount I can withdraw?<\/h2>\n\n\n\n
3. Why do I need to identify myself?<\/h2>\n\n\n\n